US Terms of Service
Last Updated: Mar 25, 2025
TERMS OF SERVICE
Version: 25 March 2025
These Terms constitute a legally binding agreement (the “Agreement”) between you (“you” or “your”) and Cube USA Operations LLC (“Cube USA”, “we”, “our” or “us”). The Terms apply to your access to and use of the website https://www.cube.exchange (the “Site”) and any other website or service owned, as described below and such other services that may be offered by Cube USA from time to time (“Cube Services” or “Services”) and controlled and operated by Cube USA for itself or on behalf of its affiliated companies (collectively, ”Cube”, ”we”, or ”us”). By signing up to use a Cube USA account or services through Cube.exchange, Cube’s mobile application or any other Cube website (collectively “Cube Site” or “Site”), you agree that you have read, understand, and accept all of the terms and conditions contained in this Agreement including our Privacy Notice, You may have to agree to additional terms and conditions to use certain Additional Services (as defined below).
If you do not understand and accept these Terms in their entirety, you should not register for a Cube USA Account or access or use the Site or any Cube Service.
Please note: The terms you see below are important because they:
- Outline your legal rights;
- Explain the rights you give to Cube when you use our Services;
- Describe the rules you must follow when using our Services;
- Contain a class action waiver and an agreement to resolve any disputes that may arise by arbitration;
- Contain a clause that delegates decisions regarding the interpretation and application of the arbitration clause to an arbitrator and not to a court or judge; and,
- Your use of the Services is subject to additional terms and conditions, which are incorporated into these Terms;
RISK WARNING
As with any asset, the value of Digital Assets can fluctuate significantly and there can be a material risk of economic loss when buying, selling, holding or investing in Digital Assets. You should consult your financial advisor, legal or tax professional regarding your specific situation and financial condition and carefully consider whether trading or holding Digital Assets is suitable for you in light of your financial circumstances.
Further information on the risks associated with using Cube Services is set out in our Risk Disclosure Statement, which may be updated from time to time. You should read the Risk Disclosure Statement carefully; however it does not explain all of the risks that may arise, or how such risks relate to your personal circumstances. It is important that you fully understand the risks involved before making a decision to use Cube Services.CUBE IS NOT A BANK OR OTHER DEPOSITORY INSTITUTION. NEITHER YOUR CUBE CLIENT ACCOUNT OR YOUR MPC VAULT IS A DEPOSIT ACCOUNT OR A BANK ACCOUNT.
We are not your broker, intermediary, agent or advisor and we have no fiduciary relationship or obligation to you in connection with any transactions or other activities you undertake when using Cube Services. We do not provide investment or consulting advice of any kind and no communication or information that we provide to you is intended as, or should be construed as, advice of any kind. All transactions are with other users. Cube does not sell digital assets. Cube does not take or convey title to any user.
It is your responsibility to determine whether any investment, investment strategy or related transaction is appropriate for you according to your personal investment objectives, financial circumstances and risk tolerance and you are responsible for any associated loss or liability. We do not recommend that any Digital Asset be bought, earned, sold or held by you. Before making the decision to buy, sell or hold any Digital Asset, you should conduct your own due diligence and consult your financial advisor. We are not responsible for the decisions you make to buy, earn, sell or hold Digital Assets based on the information provided by us, including any losses you incur arising from those decisions.
Cube USA Operations LLC is not registered with the U.S. Securities and Exchange Commission and does not offer securities services in the United States or to U.S. persons. You acknowledge that Digital Assets are not subject to protections or insurance provided by the Federal Deposit Insurance Corporation or the Securities Investor Protection Corporation.
OUR AGREEMENT WITH YOU
1. Introduction
1.1. These Terms. By registering to open a Cube USA account you acknowledge and agree that you are entering into a legally binding agreement with us. These Terms will govern your use of the Cube Services and contain important information about our relationship with you and what to do if there is a problem with your account, along with other important information. These Terms may be changed or terminated. There are certain features which may or may not be available to you depending on your location and other criteria.
2. Eligibility
2.1. Eligibility criteria. You must register for a Cube USA account to use Cube Services (“Cube USA Account’). You will need to complete certain verification procedures before you are permitted to use Cube Services. By registering or using a Cube USA Account you agree and represent that you have created your Cube USA Account and you will use your Cube USA Account only for yourself, and not on behalf of a third party, unless you have obtained prior written permission from Cube. You are fully and solely responsible for all activity that occurs through your Cube USA Account. We may, in our sole discretion, refuse to open a Cube USA Account, suspend or terminate any Cube USA Account, or suspend or terminate the trading and other functions in your account.
In order to be eligible to register for a Cube USA Account and use Cube Services you must:
a. be an individual, corporation, legal person, entity or other organization with the full power, authority and capacity to (i) access and use Cube Services; and (ii) enter into and comply with your obligations under these Terms;
b. if you are an individual, be at least 18 years old;
c. if you act as an employee or agent of a legal entity, and enter into these Terms on their behalf, you must be duly authorized to act on behalf of and bind such legal entity for the purposes of entering into these Terms;
d. not have been previously suspended or removed from using Cube Services;
e. not be a Restricted Person (as defined below);
f. not currently have an existing Cube USA Account; and
g. not be located, incorporated, otherwise established in, or resident of, or have business operations in:
i. a jurisdiction where it would be illegal under Applicable Law for you to access or use Cube Services, or cause us or any third party to contravene any Applicable Law; or
ii. a prohibited countries as listed by the Financial Action Task Force (FATF)
2.2. Amending our eligibility criteria. We may amend our eligibility criteria at any time at our sole discretion. Where possible, we will give you notice in advance of the change. However, we may occasionally need to make changes without telling you in advance. This may include where:
a. we are making the change as a result of legal and/or regulatory changes;
b. the changes being made are in your interest; and/or
c. there is any other valid reason which means there is no time to give you notice.
Where we are unable to give you advance notice, we will let you know of the change as soon as possible after it is made.
2.3 Consent to Access, Processing and Storage of Your Personal Data & Identity Verification. During registration for your Cube USA Account, or at any other time deemed necessary by Cube, you agree and understand to provide us with the information we request for the purposes of identity verification, providing Cube Services to you, and the detection of money laundering, terrorist financing, fraud, or any other financial crimes, and permit us to keep a record of such information. The information we request may include certain personal information, including, but not limited to, your name, address, telephone number, e-mail address, date of birth, taxpayer and other personal information, and in some cases (where permitted by law), special categories of personal data, such as your biometric information. You consent to us accessing, processing and retaining any personal information you provide to us for the purpose of us providing Cube Services to you. This consent is not related to, and does not affect, any rights or obligations we or you have in accordance with data protection laws, privacy laws and regulations. You can withdraw your consent at any time by closing your account with us. However, we may retain and continue to process your personal information if we reasonably believe it is necessary in order to comply with laws or regulations. In providing us with this or any other information that may be required, you confirm that the information is accurate and authentic. You agree to keep us updated if any of the information you provide changes. You authorize us to make inquiries, whether directly or through third parties, that we consider necessary to verify your identity or protect you and/or us against fraud or other financial crime, and to take action we reasonably deem necessary based on the results of such inquiries. When we carry out these inquiries, you acknowledge and agree that your personal information may be disclosed to credit agencies and fraud prevention or financial crime agencies and that these agencies may respond to our inquiries in full. This is an identity check only and should have no adverse effect on your credit rating. We reserve the right at all times to monitor, review, review and/or disclose any information as necessary to satisfy any applicable law, regulation, sanctions programs, legal process or government request. Please refer to our Privacy Notice for more information on how we process your personal data and the rights you have in respect of this.
3. How we contact each other
3.1. How you can contact us. For more information on Cube, you may refer to the information found on our Website. If you have questions, feedback or complaints you can contact us via our Customer Support team at https://www.cube.exchange .
3.2. How we will contact you. We will contact you using the details you provide to us. This may include contacting you by email or messaging services. It is important that you ensure that your contact details are correct and up to date. If your contact details change, you must let us know immediately. If you do not, we will not be responsible if you do not receive information, notices or other important information from us.
4. Cube Services
4.1. Specific product terms. Once you have opened a Cube USA Account, you will be able to use Cube Services in accordance with these Terms and the Product Terms that govern your use of each specific Cube Service.
4.2. Intra-group services. You acknowledge and agree that some Cube Services may be provided by Cube Affiliates.
5. Chat Service
5.1. Availability of Chat Service. We may make our interactive online chat service available to you (“Chat Service”) at any time in connection with your use of any Cube Services. By using the Chat Service, you may interact with a bot, chatbot, or another non-human. We will disclose the use of a chatbot, or other non-human, to the extent required by Applicable Law. When engaging with us through use of the Chat Service, you authorize us to monitor and save your chats. For further information on how we process your Personal Data please refer to our Privacy Notice.
5.2. Important information. The Chat Service is provided as a convenience, often to facilitate your understanding of Cube Services. Our Chat Service will make reasonable efforts to provide you with accurate and current information based on your question or need. Nothing we communicate in the Chat Service will be considered a legal agreement, representation or warranty as to Cube Services, processes, decisions, or response times. Any personal data shared with us when using the Chat Service will be subject to the applicable privacy-related policies and notices described in our Privacy Notice.
5.3. User Chats. In addition, we may make available to you chats that allow you to interact directly with other users of the Platform (“User Chat”).
5.4. Prohibited actions. You must not use the Chat Service or any User Chat to send any abusive, defamatory, dishonest, or obscene message or any messages intended to manipulate a market or to spread false or misleading information or messages that are otherwise in contravention of Applicable Laws, and doing so may result in termination of the Chat Service session and may lead to restrictions on the availability of Cube Services to you.
6. Fees and calculations
6.1. Payment of fees. You agree to pay all applicable fees in connection with your use of the Cube Services as set out on the Fee Schedule on our Website, or otherwise communicated to you in any relevant Product Terms.
By using Cube Services you agree to pay all applicable fees, commissions, interest, charges and other sums that you owe from your Cube USA Account under these Terms or any Product Terms in accordance with the method of calculation set out in our Fee Schedule. If you owe us an amount in one Digital Asset and do not have sufficient assets in that Digital Asset, we may deduct the sums owed in another Digital Asset to effect payment (in which case we will convert the Digital Asset you hold into the Digital Asset in which the sums owed to us are denominated , at the rate currently offered on the Platform or at such other commercially reasonable rate as we may determine). In the event that there are insufficient Digital Assets in your Cube USA Account, you acknowledge that any amount due and payable from you under this clause is a debt immediately due and owing by you to us in such amount and form (whether in the form of a Digital Asset or otherwise) as we may determine, acting in a commercially reasonable manner.
6.2. Amending our fees. We reserve the right to adjust our fees from time to time in accordance with clause 18.3 of these Terms.
6.3. Calculations: Any calculations made by Cube in connection with Cube Services are final and binding on you in the absence of manifest error. Calculations will be made in accordance with the stated methodology for the relevant Cube Service in our good faith discretion.
INFORMATION ABOUT YOUR CUBE USA ACCOUNT
7. Creating a Cube USA Account
7.1. Account opening. You must create and maintain a Cube USA Account in order to access Cube Services and the Platform. This may be a Cube USA Account for an individual user, or a Corporate Cube USA Account where the user is a corporation, entity or other organization.
All Cube USA Accounts are provided at our absolute discretion. We reserve the right to refuse any application for a Cube USA Account without reason or to limit the number of Cube USA Accounts that you may hold.
7.2. Sole benefit. By opening a Cube USA Account you agree that:
a. where you are an individual user, you will use your Cube USA Account only for yourself, and not on behalf of any third party, unless you have obtained our prior written consent to do so; and
b. where you are a corporate user, your Permitted Users will use the Corporate Cube USA Account only for your benefit, and not on behalf of any third party, unless our prior written consent has been obtained. Additionally, you will not offer direct market access to the Platform to any other party, including through the use of a sub-account, unless and until such other party has completed identity verification deemed appropriate by Cube and has separately been onboarded to the Platform. Any other party so verified shall be considered a “Permitted User” as that term is described herein. For avoidance of doubt, any entity or individual using a Cube Sub-Account must be separately verified to be considered a “Permitted User” and to be permitted to use Cube Services.
You are fully and solely responsible for all activity that occurs under your Cube USA Account.
7.3. Identity verification. You will need to comply with our identity verification procedures before you are permitted to open a Cube USA Account and access and use Cube Services, whether independently or through a third-party service, by providing us with certain information about yourself and, where relevant, all of your Permitted Users. All information that you provide must be complete, accurate and truthful. You must update this information whenever it changes.
You authorize us to make inquiries, whether directly or through third parties, that we consider necessary to verify your identity, and that of any Permitted Users, or protect you and/or us against fraud, money laundering, terrorist financing or other financial crime, and to take any action we deem necessary based on the results of such inquiries.
You can review our Privacy Notice for more information about how we process your personal data.
7.4. Enhanced due diligence. We may also require you to comply with our enhanced due diligence procedures by submitting additional information about yourself, your business or your Permitted Users, providing additional records or documentation, or having face to face meetings with representatives of Cube.
7.5. Records. We keep your personal data to enable your continued use of Cube Services, for as long as it is required in order to fulfill the relevant purposes described in our Privacy Notice, and as may be required by law such as for tax and accounting purposes, compliance with anti-money laundering laws, or as otherwise communicated to you. Please review our Privacy Notice for more information on how we collect and use your personal data.
7.6. Sub-Accounts. At our discretion, you may create and access a Cube Sub-Account. Each natural person associated with a Cube Sub-Account is subject to the identity verification requirements set out in this clause 7. Only one natural person or corporate entity may be associated with a particular Cube Sub-Account.
8. Information requests
8.1. When we may request information. We may require information from you at any time for the purposes of complying with any Applicable Law, identity verification requirements, or in connection with the detection of money laundering, terrorist financing, fraud, or any other financial crime, or for any other valid reason. You agree to provide us with any such information we request and to permit us to keep a record of the information for the lifetime of your Cube USA Account as long as it is required to fulfill the intended purposes, or such other period as prescribed by Applicable Law.
8.2. What happens when you provide information. Your access to your Cube USA Account and the Transaction limits that apply to your use of the Cube Services may be altered as a result of information collected about you on an ongoing basis. If there is a reasonable suspicion that any information provided by you is wrong, untruthful, outdated, or incomplete, we may send you a notice to request corrections, remove relevant information, or take such other actions that we consider necessary to ensure that the information provided by you is true and correct.
8.3. You must comply with any information request we send to you. If you fail to provide the requested information, or otherwise do not comply in a timely manner, we reserve the right to suspend or terminate your access to your Cube USA Account, or to all or part of Cube Services immediately, without notice.
9. Accessing your Cube USA Account
9.1. Access. To access your Cube USA Account you or, where relevant, your Permitted Users, must have the necessary equipment (such as a computer or smartphone) and access to the internet. Your Cube USA Account can be accessed directly using the Platform or by such other mode of access (including APIs) as we may prescribe. You are only permitted to access your Cube USA Account by using the Access IDs we provide to you or your Permitted Users for such purposes. We may require multi-factor authentication to keep your Cube USA Account safe and secure.
The use of the Platform and other access methods may be subject to such additional terms as we communicate to you.
9.2. Restricting access to third parties. You must ensure that any Cube USA Account(s) registered under your name will not be used by any person other than yourself or, with respect to Corporate Cube USA Accounts, your Permitted Users, other than in accordance with these Terms.
10. Account information and Transaction records
10.1. Your Account History. You will be able to access your Account History on the Platform. When a Digital Asset Transaction occurs using your credentials, we will assume that you authorize the transaction, unless you promptly notify us otherwise. You must review your Account History carefully and let us know if you see any entries or transactions that you do not recognise or you think are incorrect within fourteen (14) calendar days of the date that your Account History is provided or made available to you. Reporting an unauthorized transaction does not guarantee Cube will be able to reverse the transaction or reimburse you for the transaction.
10.2. Errors. We reserve the right to void, cancel or reverse any transaction involving or deriving from a manifest error of such transaction to reflect what we reasonably consider to be the correct or fair details of the transaction, if the transaction has not been settled. You acknowledge and agree that where you execute any transaction with improper intent and/or in the case of manifest error and this occurred before settlement, Cube is authorized by you (without any payment, penalty or liability on the part of Cube and provided that such action is in compliance with Applicable Law) to either:
If Cube cancels a transaction pursuant to the rights referred to herein, Cube will reverse any transfers of Digital Assets that have been made to and/or from your Cube USA Account in connection with such transaction as if that transaction had never taken place.
You acknowledge and agree that you shall be solely responsible for your own transactions with any third parties that may have been entered into in connection with or in reliance on any transaction(s) that may be subject to any cancellation/amendment pursuant to Cube’s rights herein.
10.3. Information sharing. We may be required under these Terms or Applicable Law to share information about your Cube USA Account and Account History with third parties and Cube Affiliates. You acknowledge and agree that we are entitled to disclose such information. For more information about how we process your personal data you can refer to our Privacy Notice.
USING YOUR ACCOUNT
11. Instructions
11.1. Giving Instructions. You must ensure that any instruction submitted is complete and accurate. We are not required to verify the accuracy, authenticity or validity of any instruction and will not monitor or reject instructions on the basis that they are, or appear to be, duplicates. However, if we are in doubt as to the accuracy, authenticity or validity of an instruction, we may refuse to act upon or defer acting upon any instruction, or seek further information with respect to the instruction.
Instructions are irrevocable and therefore once an instruction has been submitted you, or your Permitted Users, have no right to rescind or withdraw it without our written consent. Your instruction is not deemed to be received by us until it has been received by our server. Our record of all instructions will be conclusive and binding on you for all purposes.
11.2. Acting on your Instructions. By submitting an instruction, you or your Permitted Users are authorizing us to initiate the Transaction on your Cube USA Account. We are therefore authorized to credit or debit (or provide settlement information to third parties for the purposes of the third party crediting or debiting) your Digital Assets from your Cube USA Account in accordance with your instruction. If you have insufficient Digital Assets or Fiat Currency in your Cube USA Account to effect the transaction (i.e. less than the required amount to settle the transaction and to pay all the fees associated with the transaction), then we have the right to refuse to effect the transaction. Cube may also refuse to act on instructions to the extent permitted by these Terms. It is your responsibility to hold sufficient Digital Assets or Fiat Currency in your Cube USA Account.
11.3. Protection of Instructions. You are aware that instructions and information transmitted on the Platform or by email are generally transmitted via the internet and may be routed via public, transnational installations which are not specifically protected. We cannot guarantee that the instructions and information transmitted will be completely protected against unauthorized access, and you accept the associated risks.
11.4. Withdrawals. Subject to these Terms and any applicable Product Terms, and provided that you have a sufficient balance in your Cube USA Account and the relevant Digital Assets are not on hold in your Cube USA Account in connection with any Cube Service, you may give instructions to Cube to transfer Digital Assets to an external wallet address by submitting a withdrawal request on the Platform. Upon receipt of the withdrawal request, Cube will: (i) deduct your Cube USA Account balance; and (ii) initiate an on-chain transfer to an external wallet designated by you. Cube may not process a withdrawal request if, in our reasonable opinion, we consider that Applicable Law prevents the execution of the relevant withdrawal. Cube may also suspend withdrawals at such time deemed appropriate by Cube to resolve any incidents on the Platform. Once such incidents have been resolved, Cube will resume withdrawals.
11.5 Emergency Withdrawal
In case of a Force Majeure event, Cube has designed an Emergency Withdrawal system. Please refer to https://github.com/cubexch/sign-cli.
12. Transactions
12.1. Entering into Transactions. We do not represent or warrant that any transaction will be completed successfully or within a specific time period.
12.2. Unauthorized Transactions. You are responsible for the control and use of your Cube USA Account. As such, we will assume that you, or a Permitted User, have authorized any Instruction sent from your Cube USA Account unless we are notified otherwise. It is important that you monitor your Account History to ensure any unauthorized or suspicious activity on your Cube USA Account is identified and notified to us as soon as possible. We are not responsible for any claim or losses resulting from a transaction executed as a result of an unauthorized instruction unless you have notified us in accordance with this clause and it is confirmed by our internal investigation that you, or a Permitted User, have not authorized the instruction in any way, even by mistake, negligence, error or as a consequence of a fraud and it is proven that the unauthorized instruction is solely due to a technical issue attributable to Cube.
12.3. Retention of Transaction information. To facilitate compliance with global industry standards for data retention, you agree to permit us (but agree to not require us) to keep a record of all transaction information for as long as it is required to fulfill the intended purposes, or such other period as prescribed by Applicable Law. Please review our Privacy Notice for more information on how we collect and use data.
13. Material interests and conflicts
13.1. Cube group. You understand that Cube US is a member of a group of companies which is involved in activities connected with Digital Assets.
13.2. Nature of our duties. You understand and agree that neither your relationship with us nor any Cube Service we provide to you, nor any other matter, will give rise to any duties on our part or on the part of any Cube Affiliate, whether legal, equitable, fiduciary in nature, except as expressly set out in these terms. In particular, we and any Cube Affiliate may from time to time act in more than one capacity, and in those capacities we may receive fees or commissions from more than one user (including you). You agree that we may act in such capacities and provide any other Cube Services or carry out any business with or for you, any Cube Affiliate or any other user.
13.3. Conflicts of interest. We have established and maintained effective organizational and administrative arrangements with a view to taking all appropriate steps to identify and manage conflicts of interest between us and our users and relevant third parties, so as to prevent conflicts of interest from adversely affecting the interests of our users. In cases where such organizational and administrative arrangements are not sufficient to ensure that the risks of damage to your interests will be prevented, we will inform you of the nature and/or sources of the relevant conflicts of interest and the steps taken to mitigate those risks in order to allow you to make an informed decision as to whether to continue to transact with us. We reserve the right at all times to decline to act for you where we are not able to manage a conflict of interest in any other way.
14. Transaction limits
14.1. Your Transaction limits. Your Cube USA Account may be subject to a limit on:
a. the amount or volume of transactions you may undertake through your Cube USA Account; and/or
b. the amount or value of Fiat Currency or Digital Assets you may transfer into or out of your Cube USA Account, in each case in a given period (e.g. daily).
14.2. Changes to your Transaction limits. We reserve the right to change any transaction limit that applies to your Cube USA Account at any time at our absolute discretion. It may also be possible for you to request a change in your limits. Any change will be made in our absolute discretion and will be subject to any further conditions that we deem necessary.
15. Supported Digital Assets
15.1. Supported Digital Assets. The Cube Services are only available in connection with Supported Digital Assets, which may change from time to time and vary by jurisdiction. A list of Supported Digital Assets is published on our Website. We may remove or suspend one or more Digital Assets from the list of Supported Digital Assets,depending on your location, and we will use reasonable commercial efforts to notify you in advance, meaning that you will no longer be able to access such Digital Assets as part of the Cube Services and will only be permitted to withdraw the Digital Assets from your Cube USA Account. If Digital Assets that are no longer Supported Digital Assets remain in your Cube USA Account beyond a specified period of which you have been given notice, Cube may in its reasonable discretion convert such Digital Assets into a different type of Digital Asset that is a stablecoin. Cube shall notify you in advance of any conversion and you may withdraw such Digital Assets within a reasonable period as specified by Cube, prior to their conversion into stablecoins.
We assume no liability in connection with any attempt to use your Cube USA Account for Digital Assets that we do not support nor for the conversion to a different type of Digital Asset, as described in this clause. In addition we assume no liability or obligation whatsoever with regard to unsupported Digital Assets sent to a Cube USA Account or with regard to Supported Digital Assets sent to an incompatible Digital Asset wallet address. If you send unsupported Digital Assets to a Cube USA Account or Supported Digital Assets to an incompatible Digital Asset wallet address, then you will lose those Digital Assets. For some lost Digital Assets, Cube may in its sole discretion offer you the option to attempt a recovery. We may charge fees to process the recovery attempt on your behalf. We will calculate all fees at our discretion, and notify you of the applicable fees at or before the time you authorize the recovery attempt. Cube does not guarantee in any way the amount of assets (if any) that may be recovered in a recovery attempt. The actual amount recovered may differ from the estimated recovery amount. Cube does not evaluate or provide any assurance as to the authenticity, safety, or security of unsupported Digital Assets. You acknowledge and agree that Cube is not liable for any loss incurred during the recovery attempt or subsequent use of the recovered Digital Asset.
15.2. Forks. Cube does not own or control the underlying software protocols which govern the operation of Digital Assets. Generally, the underlying protocols are open source, and anyone can use, copy, modify, and distribute them. We assume no responsibility for the operation of the underlying protocols and do not guarantee the functionality or security of network operations. In particular, the underlying protocols may be subject to sudden changes in operating rules (including “forks”). Any such operating changes may materially affect the availability, value, functionality, and/ or the name of the Digital Assets in your Digital Asset Wallet or other wallet. Cube does not control the timing and features of these operating changes. It is your responsibility to make yourself aware of upcoming operating changes and you must carefully consider publicly available information and information that may be provided by Cube in determining whether to continue to use Cube USA Account for the affected Digital Asset. In the event of any such operational change, Cube reserves the right to take such steps as may be necessary to protect the security and safety of Cube Site. We may temporarily suspend any Cube Services in relation to a particular Digital Asset while we determine whether or not to support a Fork. We are under no obligation to support a Fork of a Digital Asset that you hold in your Cube USA Account, regardless of whether any resulting version of such Forked Digital Asset is a Dominant Digital Asset or not. If we elect to support a Fork of a Digital Asset, we will endeavor to provide notice of its response to any material operating change; however, such changes are outside of Cube’s control and may occur without notice to Cube. You acknowledge and accept the risks of operating changes to Digital Asset protocols and agree that Cube is not responsible for such operating changes and is not liable for any loss of value you may experience as a result of such changes.
You acknowledge and accept that Cube has no control over, nor do we have the ability to influence, the creation or implementation of a Fork. We can provide no assurances about the security, functionality or supply of any Digital Asset. You acknowledge and accept that Cube has the sole discretion to determine its response to any operating change and that we have no responsibility to assist you with unsupported currencies or protocols. You further acknowledge and accept that you may not be able to trade the Forked Digital Assets on the Platform and you may lose any value associated with the relevant Digital Assets
15.3. Forks and Airdrops. Cube makes no promises, guarantees or warranties on the outcome of or support for potential or proposed Forks, Forked Digital Assets or Airdrops. Cube may determine in its sole discretion whether to claim, list or distribute any Airdrop, Forked Digital Asset or any other Digital Asset, as well as the terms and conditions (including eligibility criteria) that will apply to any claim, listing or distribution of any Airdrop or Forked Digital Asset.
15.4. Backed Digital Assets. We may from time to time support Digital Assets that purport to be backed by or otherwise tied or pegged in value to another asset, including without limitation Digital Assets, Fiat Currency or commodities such as silver or gold (“Backed Digital Assets”). You acknowledge and agree that (a) you have read, understood and accepted all of the terms and conditions and risks associated with each particular Backed Digital Asset before entering into any Transaction relating to that Backed Digital Asset and (b) Cube does not and will not in any circumstances have any obligation whatsoever to purchase, repurchase or effect or facilitate the redemption of your Backed Digital Assets. Cube reserves the right to change, suspend, or discontinue any service in relation to any Backed Digital Asset at any time in our sole discretion. We make no representation as to whether any particular Backed Digital Asset will hold its value as against any asset, nor as to the amount or quality of reserves or collateral by each issuer or any third party in relation to any Backed Digital Asset.
16. Account security
16.1. Your responsibility. You are responsible for taking appropriate action to protect your hardware and data from viruses and malicious software, and any inappropriate material. We advise the regular use of a reputable virus screening and prevention software. Except as provided by Applicable Law, you are responsible for backing up and maintaining duplicate copies of any information you store or transfer through Cube Services. We are not responsible for any claim or losses resulting from your failure to comply with this clause.
You should also be aware that SMS and email services are vulnerable to spoofing and phishing attacks and should use care in reviewing messages purporting to originate to Cube. Always log into your Cube USA Account through the Cube Site to review any transactions or required actions if you have any uncertainty regarding the authenticity of any communication or notice.
16.2. Security measures. At all times, you and any Permitted Users shall maintain adequate security and control of all of your Access IDs. You are responsible for taking the necessary security measures (or ensuring that your Permitted Users take such measures) to protect your Cube USA Account and to keep your Access ID secure, including by:
a. strictly abiding by all of our mechanisms or procedures;
b. creating a strong password and maintaining security and control of your Access IDs;
c. keeping the Email Account and telephone number provided to us up to date in order to receive any notices or alerts that we may send you;
d. never allowing remote access or sharing your computer and/or computer screen with someone else when you are logged on to your Cube USA Account;
e. remembering that under no circumstances will we ask you to share your passwords or 2-factor authentication codes; and
f. logging out from the Sites or the Platform at the end of each visit.
You must keep the Email Account and Access IDs secure against any attacks and unauthorized access. You must notify us immediately if you have knowledge or have reason for suspecting that the security of your Email Account, or that of a Permitted User, has been compromised or if there has been any unauthorized use of your or any Permitted User’s Email Account.
16.3. Monitoring your Account History. It is important that you monitor your Account History to ensure any unauthorized or suspicious activity on your Cube USA Account is identified and notified to us as soon as possible. You acknowledge that any security breach may result in unauthorized access to your Cube USA Account by third parties and the loss or theft of any Digital Assets and/or funds in your Cube USA Account and any associated accounts.
16.4. If you suspect a Security Breach, you must ensure that:
a. we are notified immediately using the details set out in clause 3.1 and continue to be provided with accurate and up to date information throughout the duration of the security breach;
b. your Cube USA Account is immediately locked via the disable account function on the Platform or via any other method as may be prescribed by us from time to time; and
c. you take any other steps that we may reasonably require to reduce, manage or report any security breach.
We reserve the right to request, and you agree to promptly provide, any and all information and documents we deem relevant or necessary in connection with an actual or suspected security breach. You further acknowledge and agree that we may provide such information to any third party that we deem necessary in order to investigate or resolve any security breach.
OTHER IMPORTANT INFORMATION
17. Privacy
17.1. Privacy Notice. Our collection and use of personal data in connection with these Terms, the Cube Services, the Platform and any Site is as provided in our Privacy Notice (as updated from time to time). You acknowledge that we may process personal data in relation to you, that you have provided to us, or we have collected from you in connection with these Terms and in accordance with our Privacy Notice. Your personal data will be processed in accordance with our Privacy Notice, which shall form part of these Terms.
You represent and warrant that:
a. you acknowledge that you have read and understood our Privacy Notice;
b. your disclosure to us of any personal data relating to individuals other than yourself was or will be made in accordance with all applicable data protection and data privacy laws, and such data are accurate and up to date when disclosed;
c. our business changes regularly and our Privacy Notice will change also. Therefore, if from time to time we provide you with a replacement version of the Privacy Notice, you will promptly read the Privacy Notice.
18. Changes to these Terms, etc.
18.1. How and when we can make changes. We can make changes to these Terms and any terms and conditions incorporated by reference (including any Product Terms) at any time and your continued use of the Cube Services constitutes your consent to such changes. Changes to these Terms will be published on our website and may also be notified to users separately by email, through the app or by such other means as Cube determines at its discretion.
Generally, Cube will try to notify users prior to changes to these Terms taking effect. However, we may occasionally need to make changes that are effective immediately, in which case users will be notified as soon as possible after the changes take effect. The circumstances in which changes to these Terms may take effect immediately may include, for example and without limitation, where:
a. the change is to address legal and/or regulatory requirements; and/or
b. the changes are to make these Terms clearer;
18.2. When changes come into effect. Except where changes come into effect immediately, any update to these Terms will come into effect after the changes have been notified to users. If you do not wish to accept the changes, you are free to close your Cube USA Account in accordance with clause 19.1 of these Terms. Your continued access to or use of any Cube Services will be deemed acceptance of the updated Terms.
18.3. Changes to fees. We may also make changes to the fees set out in the Fee Schedule on our Website, which includes introducing new fees and/or charges. If you do not wish to accept the changes, you are free to close your Cube USA Account in accordance with clause 19.1 of these Terms. Your continued access to or use of the Cube Services will be deemed acceptance of the updated Fee Schedule.
19. Closing your Cube USA Account
19.1. Your right to close your Cube USA Account. You may terminate your Cube USA Account at any time by following the account termination procedures as prescribed by us from time to time. You will not be charged for terminating your Cube USA Account, although you will be required to pay any outstanding amounts owed to us. You authorize us to cancel or suspend any pending transactions at the time of cancellation, and to deduct any outstanding amounts that you owe us from your Cube USA Account.
In certain cases, you may not be able to close your Cube USA Account, including where:
a. the use of your Account is subject to any pending or ongoing litigation, investigation, or judicial governmental or regulatory proceedings and/ or we perceive a heightened risk of legal or regulatory non-compliance associated with your Account activity;
b. you have a pending transaction or an open claim;
c. your Cube USA Account has any outstanding amounts owed to us;
d. your Cube USA Account is subject to a freeze, hold, limitation or reserve; or
e. we are required to do so by applicable law or regulation, or any court or legal authority to which we are subject in any jurisdiction; or
f. we have determined or suspect there is any occurrence of money laundering, terrorist financing, fraud, or any other crime.
19.2. What happens when your Cube USA Account is closed. If your Cube USA Account is closed, you will be required to withdraw all Digital Assets from your Cube USA Account. In the event that you fail to withdraw your Digital Assets, or if you have not accessed your Cube USA Account for a continuous period of 90 days, we will send you notice of our intention to treat your account as dormant.
19.3. What happens when your account becomes dormant. If you do not respond to the notice in clause 19.2 within 30 days, we may:
a. mark your Cube USA Account as a dormant account;
b. convert the Digital Assets to a different type of Digital Asset. In doing so, we will not be liable for any loss of profit, tax obligations or any other loss, damage or expense incurred by you resulting from such conversion;
c. transfer such dormant account and/or any Digital Assets in that account to any third party (including, without limitation, another Cube Affiliate, any third-party custodian or an isolated wallet) if we consider it is reasonably necessary to do so. If this happens, you have the right to retrieve your Digital Assets, subject to satisfying our (or the relevant third party’s) reasonable verification requirements and any other applicable terms and conditions;
d. adjust your dormant account such that you will receive a contractual claim on the quantity and type of Digital Assets, which were on your Cube USA Account before being converted into a dormant account;
e. charge a dormant account fee which may be to cover the cost of maintaining the Digital Assets with any Cube Affiliate or any third party, with such fee to be withdrawn directly from the dormant account on a monthly basis; and
f. close a dormant account at any time.
You acknowledge that we will be under no obligation to pay any reward, incentive or interest which we might otherwise have agreed to pay, under the applicable Product Terms, to your dormant account in relation to the Digital Assets credited to it.
20. Termination, suspension, holds and restrictions
20.1. Our right. We may at any time modify or discontinue, temporarily or permanently, any portion or feature of our Services. In particular, we may: (1) refuse to complete or block, cancel, or, where permitted by Applicable Law, reverse any transaction you have authorized; (2) terminate, suspend, or restrict your access to any or all Cube Services; (3) terminate, suspend, close, hold or restrict your access to any or all of your Cube USA Account(s); (4) refuse to transmit information or instructions to third parties (including but not limited to third-party wallet operators); and/or (5) take whatever action we consider necessary, in each case with immediate effect and for any reason including, but not limited to where:
a. you are not, or are no longer, eligible to use one or more Cube Services;
b. we reasonably suspect that:
i. the person logged into your Cube USA Account is not you, or we suspect that the Cube USA Account has been or will be used for any illegal, fraudulent, or unauthorized purposes;
ii. the person logged into your Corporate Cube USA Account is not a Permitted User, or we suspect that the Corporate Cube USA Account has been or will be used for any illegal, fraudulent, or unauthorized purposes;
iii. more than one natural person has access to and/or transacts using the same Cube USA Account, or we suspect that Cube USA Account has been or will be used for any illegal, fraudulent, or unauthorized purposes;
iv. information provided by you is wrong, untruthful, outdated, or incomplete;
c. we have reasonable concerns in relation to your creditworthiness or financial status, including:
i. in the event that you are an individual, you become bankrupt, of unsound mind, commit an act of bankruptcy, or have an action to place you in bankruptcy commenced against you;
ii. in the event that you are acting on behalf of a partnership, any of the partners die or become bankrupt or of unsound mind, commit an act of bankruptcy, or have an action to place any of the partners in bankruptcy commenced, or if an action is commenced to dissolve and/or alter the partners or the constitutions of the partnership;
iii. in the event that you are acting on behalf of a corporation, the corporation is unable to pay its debts as and when they are due, or action is commenced to place the corporation in insolvency, judicial management, receivership, administrative management, or any similar or analogous proceedings;
iv. you convene a meeting of your creditors or propose or make any compromise or arrangement with or any assignment for the benefit of your creditors;
d. pending submission of such information and documents in accordance with clause 8;
e. pending submission of enhanced due diligence in accordance with clause 7.4;
f. we reasonably consider that we are required to do so by Applicable Law, or any court or authority to which we are subject in any jurisdiction;
g. we have determined or suspect:
i. that you have breached these Terms or any Product Terms;
ii. that you have breached any express or implied warranties in these Terms, or any representations you have made;
iii. that any transaction is unauthorized, erroneous, fraudulent, or unlawful or we have determined or suspect that your Cube USA Account or Cube Services are being used in a fraudulent, unauthorized, or unlawful manner;
iv. there is any occurrence of money laundering, terrorist financing, fraud or any other crime in connection with your Cube USA Account or your use of Cube Services;
h. the use of your Cube USA Account is subject to any pending, ongoing or threatened litigation, investigation, or judicial, governmental or regulatory proceedings and/or we perceive a heightened risk of legal or regulatory non-compliance associated with your Cube USA Account activity;
i. you owe amounts to Cube that are not satisfied, whether due to a chargeback or on any other basis;
j. any email communication to your Email Account is returned as undeliverable;
k. an issue has arisen with the verification of your identity;
l. you have taken any action that may circumvent our controls such as opening multiple Cube USA Accounts without our written consent or abusing promotions which we may offer from time to time; or
m. there is any other valid reason which means we need to do so.
We will take reasonable steps to provide you with appropriate notice. However, there might be times when we are required not to do so by Applicable Law.
20.2. Your acknowledgement. You acknowledge and agree that:
a. the examples set out in clause 20.1 above of when we might take action to terminate, suspend, close or restrict your access to your Cube USA Account and/or the Cube Services is a non-exhaustive list; and
b. our decision to take certain actions, including, without limitation, to terminate, suspend, or restrict your access to your Cube USA Account or Cube Services, may be based on confidential criteria that are essential to our risk management and security protocols. You agree that we are under no obligation to disclose the details of our risk management and security procedures to you.
20.3. What happens when we exercise our rights. Where we terminate, suspend, hold or restrict your access to one or more Cube Services:
a. if you have instructions, trades, positions or transactions that are open, they may be closed by you, or by us, depending on the circumstances of the termination, suspension, hold, restriction or other action we take;
b. any chargeback resulting from the use of your Cube USA Account or Cube Services may result in an immediate suspension and/or restriction of your Cube USA Account and Cube Services;
c. to reactivate suspended and/or restricted Cube USA Account or Cube Services, you may be required to reimburse us for the full value of the chargeback, including any amounts that are owing to us including any applicable fees; and
d. you are liable for any credited amounts in case of a chargeback, and you authorize and grant us the right to deduct costs and fees directly from any assets in your Cube USA Account without notice.
20.4. Unlawful possession. If we are informed and reasonably believe that any Digital Assets or Fiat Currencies in your Cube USA Account are stolen or otherwise are not lawfully possessed by you (whether by error or otherwise), we may, but have no obligation to, place a hold on the affected funds and your Cube USA Account. Where we place a hold on some or all of any Digital Assets or Fiat Currencyies in your Cube USA Account, or on your entire Cube USA Account, we may continue such hold until such time as evidence, acceptable to us, proves that you are entitled to possession of the Digital Assets and/or Fiat Currency in your Cube USA Account. We will not get involved in any dispute, or the resolution of the dispute, relating to any Digital Assets and/or Fiat Currency in your Cube USA Account.
20.5. Access to Cube Services in other jurisdictions. Residents of some countries may only be able to access some, but not all, Cube Services. We may change the Cube Services that are available to you from time to time. If you travel to a location included on our list of prohibited Countries, Cube Services may not be available and your access to the Cube Services may be blocked. You acknowledge that this may impact your ability to trade on the Platform and/or monitor any existing orders or open positions or otherwise use the Cube Services. You must not attempt in any way to circumvent any such restriction, including by use of any virtual private network to modify your internet protocol address.
INTELLECTUAL PROPERTY
21. Background IP
Unless otherwise indicated in these Terms, all copyright and other intellectual property rights in all information, data, text, code, images, links, sounds, graphics, videos, and other materials contained on our Sites or such other mode of access (including through Cubes API’s) or provided in connection with Cube Services, including, without limitation, our logo and all designs, information, data, text, code, images, links, sounds, graphics, videos, other materials, and the selection and arrangement thereof (collectively, “IP Materials”) are Cube’s, its licensors, or suppliers’ property and are protected by U.S. and international copyright laws and other intellectual property rights laws. The Cube IP shall remain vested in Cube.
22. License of Cube IP
We grant to you a non-exclusive license for the duration of these Terms, or until we suspend or terminate your access to Cube Services, whichever is sooner, to use the Cube IP, excluding the Trade Marks, solely as necessary to allow you to receive Cube Services for non-commercial personal or internal business use, in accordance with these Terms.
23. License of User IP
23.1. Your grant of license. You grant to us a perpetual, irrevocable, royalty-free, worldwide and non-exclusive license to use the User IP to the extent it:
a. forms part of, or is necessary for the use of, any Created IP; and
b. is necessary to allow us to provide you with Cube Services, from time to time.
23.2. Our right to sub-licence. The license granted by you under this clause includes our right to sub-licence to a third party to the extent required to enable us and any Cube Affiliates to provide you with Cube Services, or any part of them.
24. Created IP
24.1 Created IP. Created IP (as defined in these Terms) shall automatically vest in us from time to time on the date on which it is created.
24.2 Assignment. You hereby assign to us (and agree to procure that any agents, representatives or contractors assign), with full title guarantee, title to all present and future rights and interest in the Created IP.
If requested to do so, you shall (and agree to procure that any agents, representatives or contractors shall), without charge to us, sign and/or execute all documents and do all such acts as we may require to perfect the assignments under this clause.
25. General
25.1 We are not responsible. You agree and acknowledge that: (1) we are not responsible for any User Material (whether provided by you or by third parties) which may be made available on the Platform or the Sites; and (2) use of any such User Material is at your own risk and that we do not provide any warranties in relation to the same.
25.2 Our rights. We shall have the right at our sole and absolute discretion to remove, modify or reject any content that you submit to, post or display on the Platform or the Sites (including any User Material) for any reason. We reserve the right to take any actions as we deem appropriate at our sole discretion, including giving a written warning to you, removing any User Material, recovering damages or other monetary compensation from you, suspending or terminating your Cube USA Account (if any), or suspending your access to the Platform and/or the Sites. We shall also have the right to restrict or ban you from any and all future use of any Cube Services.
25.3 Recording. You agree that we may record any communications, electronic, by telephone, over video call, or otherwise, that we have with you in relation to these Terms, and that any recordings that we keep will constitute evidence of the communications between you and us. You agree that telephone conversations and video calls may be recorded so that we can respond to inquiries, ensure compliance with applicable laws, improve our services and provide customer support.
YOUR OBLIGATIONS AND LIABILITY
26. Prohibited Use
By opening a Cube USA Account or carrying out any transaction, and without prejudice to any other restriction or limitation set out in these terms, you agree that you and any Permitted User will not:
a. breach these Terms or any agreement entered into pursuant to, or in connection with, these Terms, including, but not limited to, any Product Terms;
b. use Cube Services for resale or commercial purposes, including transactions on behalf of other persons or entities, unless expressly agreed by us in writing;
c. use Cube Services for anything which, in Cube’s sole opinion, is conduct designed to control or artificially affect the price of any Digital Asset (market manipulation) including, without limitation, pump and dump schemes, wash trading, self-trading, front running, quote stuffing, spoofing or layering) regardless of whether prohibited by Applicable Law;
d. engage in fraudulent activities, or cause us to suspect that you or any Permitted User have engaged in fraudulent activities and/or transactions;
e. use Cube Services to conduct or participate in lotteries, gambling activities, bidding fee auctions, sports forecasting or odds making, fantasy sports leagues with cash prizes, internet gaming, contests, sweepstakes; or games of chance;
f. (1) receive, or attempt to receive, funds from both us and another user for the same Transaction during the course of a Claim; (2) conduct your business or use the Cube Services in a manner that results in, or may result in, complaints, disputes, claims, reversals, chargebacks, fees, fines, penalties, or other liability to us, other users, third parties, or yourself; and (3) allow your Cube USA Account to have a negative value or quantity of Digital Assets;
g. provide false, inaccurate or misleading information in connection with your use of the Cube Services, in communications with us, or otherwise connected with these Terms;
h. (1) use any deep linking, web crawlers, bots, spiders or other automatic devices, programs, scripts, algorithms or methods, or any similar or equivalent manual processes to access, obtain, copy or monitor any part of the Platform, or replicate or bypass the navigational structure or presentation of Cube Services in any way, in order to obtain or attempt to obtain any materials, documents or information in any manner not purposely provided through Cube Services; (2) attempt to access any part or function of the Platform without authorisation, or connect to Cube Services or any of our servers or any other systems or networks of any Cube Services provided through the Platform by hacking, password mining or any other unlawful or prohibited means; (3) probe, scan or test the vulnerabilities of Cube Services or any network connected to the Platform, or violate any security or authentication measures on Cube Services or any network connected to Cube Services; (4) reverse look-up, track or seek to track any information of any other users or visitors of Cube Services; (5) take any actions that impose an unreasonable or disproportionately large load on the infrastructure of systems or networks of Cube Services or Cube, or the infrastructure of any systems or networks connected to Cube Services; (6) use any devices, software or routine programs to interfere with the normal operation of Cube Services or any transactions on Cube Services, or any other person’s use of Cube Services; or (7) forge headers, impersonate, or otherwise manipulate identification, to disguise your identity or the origin of any messages or transmissions you send to us;
i. modify or adapt the whole or any part of the Platform or combine or incorporate the Platform into another programme or application;
j. disassemble, decompile, reverse-engineer or otherwise attempt to derive the source code, object code underlying concepts, ideas and algorithms of the Platform or any components thereof;
k. modify, replicate, duplicate, copy, download, store, further transmit, disseminate, transfer, disassemble, broadcast, publish, remove or alter any copyright statement or label, or license, sub-license, sell, mirror, design, rent, lease, private label, grant security interests in such Cube IP or any part of the intellectual properties, or create derivative works or otherwise take advantage of any part of the Cube IP;
l. facilitate any viruses, Trojan horses, worms or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept, or expropriate any system, data or information in connection with Cube Services;
m. (1) use an anonymizing proxy; (2) use any temporary, disposable, self-destructive, or similar email address when opening a Cube USA Account and/or using the Cube Services; (3) use any device, software, or routine to bypass our robot exclusion headers, or interfere or attempt to interfere with our Sites or the Cube Services; and (4) take any action that may cause us to lose any of the services from our internet service providers, or other suppliers;
n. create, or purport to create, any security over your Fiat Currency or Digital Assets in any of your Cube USA Account without our prior written consent;
o. violate, or attempt to violate, (1) any Applicable Law; or (2) ours or any third party’s copyright, patent, trademark, trade secret, or other intellectual property rights, or rights of publicity or privacy; and/or
p. access, use, or attempted to access or use, Cube Services directly or indirectly with (1) jurisdictions Cube has deemed high risk, including but not limited to, Cuba, Iran, North Korea, Syria, Crimea region (“High Risk Countries”) or (2) persons Cube has deemed high risk, including but not limited to, individuals or entities named as a restricted person or party on any list maintained by the United States of America., United Kingdom, European Union or United Nations, including the sanctions lists maintained by the U.S. Office of Foreign Assets Control or the Denied Persons List or Entity List maintained by the U.S. Department of Commerce. If you are a resident of the United States of America, you are not permitted to access or use Cube Services unless you are a verified resident of a United States state or territory in which Cube Services are provided. Cube Services are provided only to verified residents of the following states and territories: American Samoa, Alabama, Alaska, Arizona, Arkansas, California, Connecticut, Delaware, District of Columbia, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, Northern Mariana Islands, Oklahoma, Oregon, Pennsylvania, Puerto Rico, South Dakota, Tennessee, U.S. Virgin Islands, Utah, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming.
27. Representations and Warranties
You hereby represent and warrant to us, at all times, the following:
a. all documents and information you provide to us are true, accurate, complete, and up to date in all respects, and may be relied upon by us in determining whether or not you are eligible to access the Platform or to use Cube Services;
b. all decisions made in connection with these Terms were solely and exclusively based on your own judgment and after your own independent appraisal of your financial resources, ability and willingness to take relevant risks and financial objectives;
c. you have full power, authority, and capacity to (1) access and use the Platform and/or Cube Services; and (2) enter into and deliver, and perform your obligations under these Terms and any agreement entered into pursuant to, or in connection with, these Terms, including, but not limited to, any Product Terms;
d. if you are a corporation, partner in a partnership, or trustee of a trust:
i. the corporation, partnership or trust has and will be operated in a way that is compliant with Applicable Law, and any partnership or trust deeds (or other like documents);
ii. you will notify us immediately if there is any change, by way of resignation, removal, appointment or death, of any of the directors, partners, trustees, settlor(s) or ultimate beneficial owners or any person authorized to operate your Cube USA Account; and
iii. you will inform us immediately if the corporation, partnership, or trust is dissolved either on a voluntary or involuntary basis;
e. all consents, permissions, authorisations, approvals and agreements of third parties and all authorisations, approvals, permissions, consents, registrations, declarations, filings with any Regulatory Authority, governmental department, commission, agency or other organization having jurisdiction over you which are necessary or desirable for you to obtain in order to (1) access and use the Platform and/or Cube Services; and (2) enter into and deliver, and perform the transactions contemplated under these Terms and any agreement entered into pursuant to, or in connection with, these Terms, have been unconditionally obtained in writing, disclosed to us in writing, and have not been withdrawn or amended;
f. these Terms and any agreement entered into pursuant to, or in connection with, these Terms constitute valid and legally binding obligations, enforceable against you in accordance with their respective terms;
g. that you are not a Restricted Person;
h. if you are a legal entity, you are duly incorporated, duly organized, and validly existing under the laws of your jurisdiction and have full power to conduct your business. If you are an individual, you are not less than 18 years old; and
i. your access and use of the Platform and/or the Cube Services, your execution and delivery of, and the performance of your obligations under these Terms and any agreement entered into pursuant to, or in connection with, these Terms, will not:
(1) if you are a legal entity, partner in a partnership or trustee of a trust result in a breach of or conflict with any provision of your constitution, articles of association, partnership agreement, trust deed or equivalent constitutive documents;
(2) result in a breach of, or constitute a default under, any instrument, agreement, document or undertaking to which you are a party or by which you or any of your property is bound or subject; or
(3) result in you, or cause us or any third party to, breach any Applicable Law, decree or judgment of any court, or any award of any arbitrator or those of any governmental or Regulatory Authority in any jurisdiction.
28. Technology Disclaimers
28.1. No representation or warranty. Cube Services and any information provided on the Sites and the Platform, including Chat Services, are provided on an “as is” and “as available” basis without any representation or warranty, whether express or implied, to the maximum extent permitted by Applicable Law. Specifically, we disclaim any implied warranties of title, merchantability, fitness for a particular purpose and/or non-infringement. We do not make any representations or warranties that access to the Sites, the Platform, any of your Cube USA Account(s), Cube Services, or any of the materials contained therein, will be continuous, uninterrupted, timely or error-free. This could result in the inability to trade on the Platform for a period of time and may also lead to time delays.
28.2. Suspension of access. We may, from time to time, suspend access to your Cube USA Account and/or Cube Services, for both scheduled and emergency maintenance. We will make reasonable efforts to ensure that transactions on the Platform are processed in a timely manner, but we make no representations or warranties regarding the amount of time needed to complete processing, which is dependent upon many factors outside of our control.
28.3. Content. Although we make reasonable efforts to update the information on the Sites and the Platform, we make no representations, warranties or guarantees, whether express or implied, that the content on the Sites and the Platform, including information in relation to Cube Services, is accurate, complete or up to date.
28.4. Third-party websites. Links to third-party websites (including, without limitation, content, materials, and/or information in the third-party websites) may be provided as a convenience but they are not controlled by us. You acknowledge and agree that we are not responsible for any aspect of the content, materials, information or services contained in any third-party websites accessible or linked from the Platform or the Sites.
28.5. Network Access and Compatibility: You are responsible for obtaining the data network access necessary to use Cube Services. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use Cube Services and Sites and any updates thereto. Cube does not guarantee that Cube Services, or any portion thereof, will function on any particular hardware or devices. Cube Services may be subject to malfunctions and delays inherent in the use of the internet and electronic communications.
29. Indemnity
29.1. Third-party claims. You hereby undertake and agree to indemnify us and hold us, and any service provider, and each of their respective officers, directors, employees, affiliates, agents, licensors, and contractors (“Indemnified Persons”) harmless upon demand from and against any claims, suits, actions, demands, disputes, allegations, or investigations brought by any third-party, governmental authority, or industry body, and all claims, liabilities, damages (actual and consequential), losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation), costs, and expenses, including without limitation all interest, penalties and legal and other reasonable attorneys’ fees and other professional costs and expenses (“Losses”), arising out of or in any way connected with:
a. your access to or use of your Cube USA Account and/or Cube Services;
b. your breach or alleged breach of these Terms or your contravention of any other clause or sub-clause of these Terms, including any Product Terms and any other terms and conditions incorporated by reference;
c. your contravention of any Applicable Law; and
d. your violation of the rights of any third party.
We reserve the right to assume control of the defense of any third-party claim that is subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.
29.2. Release. You hereby irrevocably and unconditionally agree to release us from any and all claims and demands (and waive any rights you may have against us now or in future in relation to any losses you may suffer or incur), arising directly or indirectly out of or in connection with any dispute that you have with any other user or other third party in connection with Cube Services (including any Digital Asset Transactions) or the subject matter of these Terms.
30. Liability
30.1 Our Liability. Neither Cube Indemnified Persons, nor any Cube Affiliate will have any responsibility or liability for any loss suffered by you or any third party, except to the extent that such loss arises solely and directly as a result of the gross negligence, willful misconduct, actual fraud or material and continuing breach of obligation under these Terms by Cube. Without prejudice to the foregoing and notwithstanding any other clause in these Terms, IN NO EVENT WILL THE LIABILITY OF CUBE AND ALL CUBE AFFILIATES IN AGGREGATE EXCEED THE AMOUNT OF FEES PAID BY YOU TO CUBE IN THE 12 MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LOSS. Such sum shall be paid by us to you in full and final settlement and satisfaction of ours and any Cube Affiliate’s entire liability for any and all losses and claims, however arising, from the relevant events. You acknowledge and agree that neither Cube Indemnified Persons nor any Cube Affiliate is aware of any special circumstances pertaining to you, and that damages are an adequate remedy and that you shall not be entitled to any other claims or remedies at law or in equity, including but not limited to, any claim in rem, injunction, and/or specific performance.
30.2 Limitations on liability. Notwithstanding any other clause in these Terms, you hereby acknowledge and agree that in no event will we or any Cube Affiliate be responsible or liable to you or any other person or entity for:
a. any direct or indirect losses (including loss of profits, business or opportunities), damages, or costs, whether arising out of or in connection with Cube Services or otherwise, including but not limited to:
i. any risk identified in the Risk Warning, as updated from time to time;
ii. the operation of the protocols underlying any Digital Asset, their functionality, security, or availability;
iii. whether Backed Digital Assets hold their value as against any asset, or if the issuer of the Backed Digital Asset holds sufficient reserves in relation to any Backed Digital Asset;
iv. any action or inaction in accordance with these Terms;
v. any inaccuracy, defect or omission of Digital Assets price data, any error or delay in the transmission of such data, and interruption in any such data;
vi. regular or unscheduled maintenance we carry out including any service interruption and change resulting from such maintenance;
vii. the theft of a device enabled to access and use Cube Services;
viii. other users’ actions, omissions or breaches of these Terms, and any damage caused by actions of any other third parties;
ix. (1) for any damage or interruptions caused by any computer viruses, spyware, or other malware that may affect your computer or other equipment, or any phishing, spoofing, or other attack; (2) in the event that your hardware fails, is damaged or destroyed or any records or data stored on your hardware are corrupted or lost for any reason; or (3) for your use of the Internet to connect to Cube Services or any technical problems, system failures, malfunctions, communication line failures, high internet traffic or demand, related issues, security breaches or any similar technical problems or defects experienced;
x. our decision to reject your application to open a Cube USA Account(s);
xi. any termination, suspension, hold or restriction of access to any Cube USA Account or Cube Services, including your inability to withdraw Digital Assets, issue Instructions or enter into Transactions during the period of any suspension, hold or restriction, in accordance with these Terms or any Product Terms;
xii. any Transaction limits applied to your Cube USA Account;
xiii. any election by us to support or not support Digital Assets;
xiv. us being unable to contact you using the contact information you provided;
xv. us closing a dormant account;
xvi. the failure of a transaction or the length of time needed to complete any transaction;
xvii. our refusal or delay in acting upon any Instruction;
xviii. any breach of security of your Email Account or a Security Breach;
xix. losses suffered by you as a result of third party action, including third party fraud or scams that involve Cube only as the recipient of your Fiat Currency or Digital Assets, and/or the conversion of Fiat Currency to Digital Assets;
xx. losses suffered by you as a result of the transfer of Digital Assets away from our platform at your request;
xxi. any losses arising or in connection with new offerings of Digital Assets, initial coin offerings (ICOs), or the decision to list or not list Digital Assets on the Platform;
xxii. a Network Event, a Fork or an Airdrop;
xxiii. the correctness, quality, accuracy, security, completeness, reliability, performance, timeliness, pricing or continued availability of Cube Services or for delays or omissions of Cube Services, or for the failure of any connection or communication service to provide or maintain your access to Cube Services, or for any interruption in or disruption of your access or any erroneous communications between us, regardless of cause; and
xxiv. any transactions, instructions, or operations effected by you or purported to be effected by you through your Email Account or Cube USA Account;
b. any loss of business, profits, anticipated savings or opportunities, or any special, punitive, aggravated, incidental, indirect or consequential losses or damages, whether arising out of or in connection with our Sites, the Platform, your Cube USA Account, Cube Services, these Terms, the Product Terms, the Privacy Notice and/or any agreement entered into pursuant to, or in connection with, these Terms or otherwise;
c. any losses or damages you may incur due to Manifest Error and/or in the event of extreme market volatility and/or as a result of any cancellation/amendment of any transactions, howsoever arising, whether direct or indirect, special or consequential, including, but not limited to, loss of profit and loss of opportunity even if Cube was aware of the possibility of such loss or damage arising or if such loss or damage was reasonably foreseeable; and/or
d. any losses forming part of a Claim that has not been commenced by way of formal legal action WITHIN ONE CALENDAR YEAR of the commencement of matters giving rise to the Claim. YOU AGREE AND ACKNOWLEDGE THAT THIS CLAUSE VARIES ANY LIMITATION PERIOD OTHERWISE APPLICABLE BY LAW, AND THAT IF APPLICABLE LAW PROHIBITS THIS, THIS CLAUSE WILL BE READ AS A LIMITATION PERIOD OF THE MINIMUM ENFORCEABLE LENGTH. WITHOUT PREJUDICE TO THE GENERALITY OF THE FOREGOING, YOUR ATTENTION IS ALSO DRAWN TO CLAUSE 32 AGREEING THAT CLAIMS SHALL BE RESOLVED EXCLUSIVELY BY WAY OF BINDING ARBITRATION.
30.3 Damage or interruption. We are not liable for any damage or interruption caused by any computer viruses, spyware, scareware, Trojan horses, worms, or other malware that may affect your computer or other equipment, or any phishing, spoofing, or other attack. We advise the regular use of a reputable and readily available virus screening and prevention software. You should also be aware that SMS and email services are vulnerable to spoofing and phishing attacks and should use care in reviewing messages purporting to originate from us. You and, where relevant, your Permitted Users are responsible for all login credentials, including usernames and passwords and must keep security details safe at all times.
30.4 Fiat Currency. For the avoidance of doubt, any balance on your Cube USA Account displayed and denominated in a Fiat Currency shall not be taken to mean that Cube directly holds Fiat Currency, nor does it mean that Cube receives, holds, or releases any Fiat Currency or engages in deposit taking, remittance or similar activity in respect of Fiat Currency.
RESOLVING DISPUTES: FORUM, ARBITRATION, CLASS ACTION WAIVER
For the avoidance of doubt, nothing in this section will deprive you of any mandatory legal right from which you benefit under Applicable Law.
31. Notice of Claim and Dispute Resolution Period
31.1. Please contact Cube first if you have any concerns with Cube Services. Cube wants to address your concerns without resorting to formal legal proceedings, if possible. A ticket number will be assigned to you if your concerns cannot be addressed to your satisfaction in the first instance. The issuance of the ticket number commences the internal dispute resolution procedure. Cube will attempt to resolve the dispute internally as soon as possible. The parties agree to negotiate in good faith to resolve the dispute (which discussions shall remain confidential and be subject to applicable rules protecting settlement discussions from use as evidence in any legal proceeding).
31.2. In the event the dispute cannot be resolved satisfactorily, and you wish to assert a Claim against Cube, then you agree to set forth the basis of such Claim in writing in a “Notice of Claim,” as a form of prior notice to Cube. The Notice of Claim must (1) describe the nature and basis of the claim or dispute, (2) set forth the specific relief sought, (3) provide the original ticket number, and (4) include your custody account email. The Notice of Claim should be submitted to the following email address: legal@cube.xyz. After you have provided the Notice of Claim to Cube, the dispute referenced in the Notice of Claim may be submitted by either Cube or you to arbitration in accordance with the below clause (Agreement to Arbitrate).
31.3. For the avoidance of doubt, the submission of a dispute to Cube for resolution internally and the delivery of a Notice of Claim to Cube are prerequisites to commencement of an arbitration proceeding (or any other legal proceeding).
31.4. During the arbitration, the amount of any settlement offer made by you or Cube shall not be disclosed to the arbitrator.
32. Agreement to Arbitrate
32.1. Aside from where Applicable Law requires or provides you with a choice otherwise, you and Cube agree that, subject to the immediately preceding clause above (Notice of Claim and Dispute Resolution Period), ANY CLAIM SHALL BE DETERMINED BY MANDATORY FINAL AND BINDING INDIVIDUAL (NOT CLASS) ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (“AAA”) IN ACCORDANCE WITH THE AAA CONSUMER ARBITRATION RULES. IN EFFECT ON THE DATE OF THE TERMS YOU ARE CURRENTLY BOUND BY AND WITHOUT INCLUSION OF ANY OPTIONAL, NON-BINDING OR SUPPLEMENTARY RULES.
32.2. The seat of arbitration shall be Chicago, Illinois.
32.3. The Tribunal shall consist of one (1) arbitrator to be appointed in accordance with the AAA Rules for the time being in force.
32.4. The language of the arbitration shall be in English.
32.5. You and Cube further agree that the arbitrator shall have the exclusive power to rule on his or her own jurisdiction, including without limitation any objections with respect to the existence, scope or validity of the Agreement to Arbitrate, or to the arbitrability of any Claim.
32.6. Costs of arbitration, including AAA administrative fees, shall be apportioned between you and Cube in accordance with the AAA Consumer Arbitration Rules.
32.7. The arbitration shall: (1) be held virtually and not in person for all proceedings related to the arbitration, except by mutual agreement of all parties; and (2) be limited to one deposition per party, except by mutual agreement of all parties or upon a showing of need. Furthermore, in cases where neither party’s claim(s) or counterclaim(s) exceed $25,000, both parties agree to waive an arbitration hearing and resolve the dispute solely through submissions of documents to the arbitrator.
32.8. The AAA Consumer Arbitration Rules, as well as instructions on how to file an arbitration proceeding with the AAA, can be found at the AAA’s website (adr.org).
32.9. The arbitration provisions set forth in this clause will survive termination of these Terms.
32.10. Limitation period for filing: Any arbitration against Cube must be commenced by filing and serving a Notice of Arbitration in accordance with the AAA Rules within one (1) year after the date that the user asserting the Claim first found out or reasonably should have found out the alleged act, omission or default giving rise to the Claim (“Limitation Period”). For the avoidance of doubt, the Limitation Period shall include the Dispute Resolution Period set out at clause 31.1. There shall be no right to any remedy or relief for any Claim by the user if the Notice of Arbitration in respect of that Claim is not filed and served on Cube within that Limitation Period. If the Limitation Period is contrary to applicable law, the user shall be required to bring any Claim against Cube within the shortest time period permitted by the applicable law. A Notice of Arbitration may be served on Cube in accordance with the Applicable Laws and rules of service.
32.11. Notice: if Cube commences arbitration against you, Cube will give you notice at the email address or mailing address you have provided. You agree that any notice sent to this email or mailing address shall be deemed effective for all purposes, including without limitation to determinations of the adequacy of service. It is your obligation to ensure that the email address and/or mailing address on file with Cube is up-to-date and accurate.
33. Confidentiality
33.1. The parties agree that the arbitration shall be kept confidential. The existence of the arbitration, the existence or content of the Claim, all documents and information provided or exchanged in connection with the arbitration, and any submissions, orders or awards made in the arbitration shall be kept confidential and no party shall disclose any of the foregoing to any third party except the tribunal, the AAA, the parties, their counsel, experts, witnesses, accountants and auditors, insurers and reinsurers, and any other persons necessary to the conduct of the arbitration. Notwithstanding the foregoing, a party may disclose such confidential information:
a. if the written consent of the other party is obtained;
b. to the extent required by applicable law or by the regulations of any regulatory or supervisory authority of competent jurisdiction to which the party is or may become subject to or pursuant to any order of court or other competent authority or tribunal of competent jurisdiction;
c. in connection with the commencement, pursuit or defense by a party of any bona fide legal proceedings to enforce or challenge any award rendered in the arbitration; and
d. to the extent that the relevant confidential information is in the public domain otherwise than by breach of this agreement.
This term of confidentiality in this clause shall survive termination of these Terms and conclusion or stay of any arbitration brought pursuant to these Terms.
34. Governing law
Aside from where Applicable Law requires or provides you with a choice otherwise, these Terms (including this arbitration agreement) shall be governed by, and construed in accordance with, the laws of Illinois.
35. Class Action Waiver
YOU AND CUBE AGREE THAT ANY CLAIMS SHALL BE BROUGHT AGAINST CUBE IN AN ARBITRATION ON AN INDIVIDUAL BASIS ONLY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN A PURPORTED CLASS OR REPRESENTATIVE ACTION. YOU FURTHER AGREE TO WAIVE ANY RIGHT FOR SUCH CLAIMS TO BE BROUGHT, HEARD, OR ARBITRATED AS A CLASS, COLLECTIVE, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL ACTION, TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW. COMBINING OR CONSOLIDATING INDIVIDUAL ARBITRATIONS INTO A SINGLE ARBITRATION IS NOT PERMITTED WITHOUT THE CONSENT OF CUBE.
GENERAL
36. General terms
36.1. Applicable Law. You and any Permitted User must comply with all Applicable Law, licensing requirements and third party rights (including data privacy laws and anti-money laundering and countering the financing of terrorism laws) in your use of Cube Services, your Cube USA Account and the Platform.
36.2. Notices. We may give notice by email to your Email Account. It is your responsibility to ensure that your Email Account is up to date and accurate. Notices may be given, and are deemed to be received, if sent to your Email Account, whether or not a notice of delivery failure is received.
You may give us notices only as we direct, which may change from time to time.
Any notices, consent or other communication given under these Terms must be in writing, in English, and signed or otherwise authorized by the party giving it.
36.3. Announcements. All official announcements, news, promotions, competitions and Airdrops will be listed on the Website. These announcements are important, and may relate to issues that may impact the value of your Digital Assets, or their security. You are responsible for monitoring the Website and reading and considering these announcements.
36.4. Entire agreement. The Terms, together with any applicable Product Terms, constitute the whole agreement between you and us with respect to Cube Services. Each party acknowledges that it has not relied on, and shall have no right or remedy in respect of, any statement, representation, assurance or warranty (whether made negligently or innocently) other than as expressly set out in the Terms or any Product Terms.
36.5. Assignment. You may not assign or transfer any of your rights or obligations under the Terms without our prior written consent, which may, in some cases, require additional information to be provided or enhanced due diligence to be performed. However, we may assign or transfer any of our rights or obligations under the Terms at any time to anyone else, including, without limitation, in connection with any merger, acquisition, or other corporate reorganization involving Cube.
36.6. Invalidity. If, at any time, any clause or sub-clause of the Terms is or becomes illegal, invalid, or unenforceable in any respect, neither the legality, validity or enforceability of the remaining clauses or sub-clauses will in any way be affected or impaired.
36.7. Records. You agree that we may record any telephone, email and chat conversations with you, as well as any other forms of communications, including communication used to give Instructions or effect Transactions, between you and us, and that the recordings may be used as evidence in any proceedings relating to any agreement with you. These records will be our sole property.
36.8. Language. These Terms may be translated into a language other than the English language. Any such translation is provided solely for your convenience. In the event of inconsistency or ambiguity, the English text will prevail.
36.9. Third party rights. Other than in relation to Cube Affiliates, nothing expressed or referred to in these Terms will be construed to give any person other than the parties to these Terms any legal or equitable right, remedy, or claim under or with respect to these Terms or any clause or sub-clause of these Terms. The Terms and all of its clauses and sub-clauses are for the sole and exclusive benefit of the parties to these Terms and their successors and permitted assignees.
36.10. Survival. All clauses and sub-clauses of these Terms, which by their nature extend beyond the expiration or termination of these Terms, will continue to be binding and operate after the termination or expiration of these Terms.
36.11. Relationship of the parties. Cube is not an agent of you in the performance of these Terms. These Terms shall not be interpreted as facts or evidence of an association, joint venture, partnership, or franchise between the parties.
36.12. Force Majeure. We will not be liable for any delay or failure to perform as required by these Terms to the extent the delay or failure is caused by a Force Majeure Event.
36.13. No waiver. No delay or omission by us in exercising any right or remedy under the Terms will operate as a waiver of the future exercise of that right or remedy or of any other rights or remedies under the Terms. The rights and remedies provided in the Terms are cumulative and not exclusive of any rights or remedies provided by Applicable Law.
36.14. Set-off. In addition to any legal or other remedy available under the Terms or by law, we may set-off any amounts you owe to us under the Terms or otherwise. You must pay all sums that you owe to us free and clear without any set-off, counterclaim, deduction or withholding of any kind, save as may be required by Applicable Law.
36.15. Privacy of others. If you receive information about another user through the Platform or from utilizing Cube Services, you must keep the information confidential and only use it in connection with Cube Services and always in accordance with Applicable Law. You must not disclose or distribute any user information to a third party or use the information in any manner except as reasonably necessary to effect a Transaction.
36.16. Publication of breaches. Where you have breached these Terms, Cube may publish, or otherwise provide its users with details of the breach, including any information that you have provided Cube. Cube may only do so where it determines that doing so is necessary for the protection of other users, and consistent with Applicable Law.
36.17. Death of Cube USA Account holder. In the event of your death or incapacity, the representative(s) or legal beneficiary/beneficiaries of your estate may give us written notice. If we have reason to believe you have died, we may suspend your Cube USA Account. Your Cube USA Account will be suspended until:
a. a representative of your estate or authorized beneficiary completes a successful inheritance application to receive the assets in your Cube USA Account in accordance with our requirements which may be amended from time to time without notice; or
b. you provide satisfactory proof that you are not deceased.
Our ability to provide your representative(s) with the assets in your Cube USA Account is subject to the restrictions imposed by Applicable Law and these Terms. We do not commit to any particular timeline for the transfer of assets on your Cube USA Account.
36.18. Tax. It is your responsibility to determine what, if any, taxes apply to the payments you make or receive, and it is your responsibility to collect, report, and remit the correct tax to the appropriate tax authority. You agree that we are not responsible for determining whether any taxes apply to your use of Cube Services, or for collecting, reporting or remitting any taxes arising from any transaction or use of Cube Services.
You acknowledge that we may make certain reports to tax authorities regarding transactions made on the Platform, and that we may, in our sole discretion or as required by Applicable Law, provide you with additional documentation or records needed by you to calculate any tax obligations. We may also withhold and deduct at source any taxes due under Applicable Law in our sole discretion.
37. Definitions and Interpretation
In these Terms:
a. clause headings and numbering are for convenience only and do not affect the meaning, priority or interpretation of any clause or sub-clause of these Terms;
b. the words “include” or “including” shall mean include without limitation and including without limitation respectively;
c. any undertaking to do or not do a thing shall be deemed to include an undertaking not to permit or suffer the doing of that act or thing;
d. words signifying the singular include the plural and vice versa and words signifying a gender include any gender;
e. any reference to a document is to that document as amended, varied or novated from time to time otherwise than in breach of these Terms or that document; and
f. in the event of inconsistency between these Terms (including any documents referred to in these Terms) the inconsistency shall be solved by giving such provisions and documents the following order of precedence:
i. the Product Terms;
ii. the Privacy Notice; and
iii. these Terms.
g. except where the context requires others, the following terms shall have the following meanings:
Access IDs means your Cube USA Account details, username, passwords, personal identification numbers, API keys, API secret keys, or any other codes or forms of authentication that you use to access your Cube USA Account or the Cube Services or to send Instructions.
Account History means the written record (including electronic records) of your Transactions and your Cube USA Account.
Airdrop means the attempted distribution or distribution by a Digital Asset network of any Digital Asset to Digital Asset addresses of a supported network.
API means application program interface.
Applicable Law means all relevant or applicable statutes, laws (including rules of common law), principles of equity, rules, regulations, regulatory principles and requirements, notices, orders, writs, injunctions, judgements, bye-laws, rulings, directives, proclamations, circulars, mandatory codes of conduct, guidelines, practice notes and interpretations (whether of a governmental body, regulatory or other authority, or self-regulatory organization of which Cube is a member), that are applicable to the provision, receipt or use of Cube Services, or any other products or deliverables provided, used or received in connection with the Cube Services, these Terms, or any Product Terms.
Backed Digital Assets has the meaning given to it in clause 15.3.
Cube USA Account means any accounts (including Corporate Cube USA Accounts) or sub-accounts (including any Cube Sub-Account), which are opened by Cube for you to record your use of Cube Services.
Cube means Cube USA Operations LLC.
Cube Affiliates means with respect to Cube USA Operations LLC: any other person which, directly or indirectly, Controls, is Controlled by, or is under common Control with, Cube Group, Inc..
Cube API means an API made available by a Cube Affiliate to you as a service, or third-party applications relying on such an API.
Cube IP means the Created IP and all other Intellectual Property Rights owned by or licensed, on a sub-licenseable basis, to us as at the date of the Terms and any other Intellectual Property Rights owned or acquired by or licensed, on a sub-licenseable basis, to us after the date of these Terms, and which are provided by us to you in the course of providing you with the Cube Services.
Cube Services means the services offered by us to you through the Platform.
Cube USA Sub-Account means a sub-account that is set up under a primary Cube USA Account.
Chat Service has the meaning given to it in clause 5.
Claim means any dispute, claim, difference or controversy between you and Cube USA (and/or any Cube Affiliates) arising out of, in connection with, or relating in any way to:
(a) these Terms or any Product Terms, including their existence, validity, subject matter, interpretation, performance, breach, negotiation, termination, enforceability or the consequences of their nullity;
(b) your relationship with Cube (and/or any Cube Affiliates) as a user (whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether the claims arise during or after the termination of these Terms); or
(c) any non-contractual obligations arising out of or relating to these Terms, or any Product Terms, or your relationship with Cube (and/or any Cube Affiliates).
Control means the power of a person to secure that the affairs of another are conducted in accordance with the wishes of the first person whether by means of:
(a) in the case of a company, being the beneficial owner of more than fifty percent (50%) of the issued share capital of or of the voting rights in that company, or having the right to appoint and remove a majority of the directors or otherwise control the votes at board meetings of that company by virtue of any powers conferred by the organizational documents, shareholders’ agreement, a majority of the board of directors or any other document regulating the affairs of that company or by any other means; or
(b) in the case of a partnership, being the beneficial owner of more than fifty percent (50%) of the capital of that partnership, or having the right to control the composition of or the votes to the majority of the management of that partnership by virtue of any powers conferred by the partnership agreement or any other document regulating the affairs of that partnership or by any other means.
Corporate Cube USA Account means a Cube USA Account maintained for a corporation, entity, or other organization for the provision of Cube Services.
Created IP means any Intellectual Property Rights created by you pursuant to these Terms, including the User Materials, but excluding any other User IP.
Digital Assets means a digital representation of value or rights which may be transferred and stored electronically, using distributed ledger technology or similar technology, including, but not limited to, cryptocurrencies, stablecoins, non-fungible tokens and tokenised derivatives of any other digital asset.
Dominant Digital Asset means a Forked Digital Asset that has dominance over one or more other versions of a Digital Asset that was subject to the relevant Fork, as determined by us in our sole discretion.
Email Account means the email account(s) associated with your Cube USA Account(s), as agreed with Cube from time to time, in accordance with any processes identified by Cube when using the Platform.
Fiat Currency means any government or central bank issued national, or supra-national, currency, or other monetary obligation denominated in such currency and which is not a Digital Asset.
Force Majeure Events means:
a. any fire, strike, riot, civil unrest, terrorist act, war or industrial action;
b. any natural disaster such as floods, tornadoes, earthquakes and hurricanes;
c. any epidemic, pandemic or public health emergency of national or international concern;
d. any act or regulation made by a government, supra national body or authority that we believe stops us from providing Cube Services on the Platform;
e. the suspension or closure of any Cube Affiliate;
f. the nationalization of any Cube Affiliate;
g. the imposition of limits or unusual terms by a government on any Digital Assets traded on our Platform;
h. technical failures in transmission, communication or computer facilities including power failures and electronic or equipment failures;
i. the failure of any supplier, intermediate broker, agent, principal custodian, sub-custodian, dealer, exchange, staking platform, liquidity pool, bridge provider, issuer of a Backed Digital Asset, market maker, clearing house or regulatory organization to perform its obligations to us;
j. any labor or trade disputes, strikes, industrial actions or lockouts (other than in each case by Cube or the Cube Affiliates); and/or
k. an event which significantly disrupts the market for Digital Assets, which could include excessive movements in the price, supply or demand of a Digital Asset, whether regulated or unregulated.
Fork means any planned, unplanned, sudden, scheduled, expected, unexpected, publicized, not well-known, consensual, and/or controversial changes to the underlying operating rules of certain Digital Assets that may occur from time to time, in such a way as to result in the creation of one or more related versions of an existing Digital Asset.
Forked Digital Asset means a Digital Asset that results from a Fork.
Improper Intent means Cube reasonably determines that there may be actual or suspected market manipulation and market abuse on your part, including (without limitation), capitalizing on opportunities where the executable price of a transaction does not reflect prevailing market rates, or taking unfair advantage of the way in which Cube offers prices.
Instruction means any instruction, request, or order given to Cube by you or a Permitted User in relation to the operation of your Cube USA Account or to execute any Transaction, through such medium and in such form and manner as Cube may require and “Instruct” shall be construed accordingly.
Intellectual Property Rights means: (a) copyright, patents, database rights and rights in trade marks, designs, know-how and confidential information (whether registered or unregistered); (b) applications for registration, and rights to apply for registration, of any of the foregoing rights; and (c) all other intellectual property rights and equivalent or similar forms of protection existing anywhere in the world.
Local Terms means the terms governing your use of the Cube Services provided in any particular jurisdiction.
Losses has the meaning given to it in clause 29.1.
Manifest Error means any error, omission or misquote (whether an error of Cube or any third party) which is manifest or palpable, including a misquote by any representative of Cube taking into account the current market and currently advertised quotes, or any error of any information, source, official, official result or pronunciation.
Mobile App means any mobile application developed or provided by us or any of the Cube Affiliates that enables you to use or otherwise access Cube Services.
Network Event means in relation to a Digital Asset, any event (other than an Airdrop or Fork) in respect of the blockchain or the smart contract that underlies a Digital Asset, which is beyond Cube’s control, and results in either (a) a loss of control or ownership by Cube or a third party of any amount of such Digital Asset; or (b) transaction records on the blockchain being altered, reversed or otherwise invalidated, whether by way of a fraudulent act or consensus, which shall include without limitation any double spending attack, 51-percent attack, or blockchain reorganization, in each case as determined by Cube in good faith and in its sole discretion.
Permitted User means any person identified by you and communicated to us, in accordance with these Terms, that is authorized to act on a user’s behalf with respect to any Corporate Cube USA Account, or with our prior written consent, on behalf of a third party with respect to a Cube USA Sub-Account associated with a Corporate Cube USA Account.
Platform means the digital platform that we or any of the Cube Affiliates may make accessible to you via Sites, the Mobile App, a Cube API or by such other means as Cube Affiliates may prescribe from time to time for the use of Cube Services.
Privacy Notice means the privacy notice located at https://www.cube.exchange/legal/privacy-policy.
Product Terms means the product-specific terms and conditions that apply to the use of a Cube Service, in addition to these Terms.
Regulatory Authority means any foreign, domestic, state, federal, cantonal, municipal or local governmental, executive, legislative, judicial, administrative, supervisory or regulatory authority, agency, quasi-governmental authority, court, commission, government organization, self-regulatory organization having regulatory authority, tribunal, arbitration tribunal or panel or supra-national organization, or any division or instrumentality thereof, including any tax authority.
Restricted Person means a person or legal entity who (a) is included in any trade embargoes or economic sanctions, terrorist or corrupt foreign officials list (such as the United Nations Security Council Sanctions List, issued by a government agency including the list of specially designated nationals maintained by the office of foreign assets control of the U.S. Department of the Treasury (OFAC), or the denied persons or entity list of the U.S. Department of Commerce, or by the United Kingdom, European Union, Canada) or (b) resides, or is established, or has operations in, in any country listed in the list of prohibited Countries by the Financial Action Task Force (FATF).
Risk Warning means the general risk warning published on the Website.
Security Breach means
a. your Cube USA Account(s) or any of your Access IDs have been compromised;
b. the loss, theft, or unauthorized use of any of your Access IDs or any unauthorized access to and use of your Cube USA Account or Cube Services on your behalf; or
c. any other security incident (including a cyber-security attack) affecting you and/or Cube.
Sites means our Website and any other websites, pages, features, or content we own or operate.
Supported Digital Assets means those Digital Assets that are available in connection with your use of Cube Services.
Terms means these terms of use, together with any other documents expressly incorporated by reference, including the Product Terms, in each case as amended or supplemented from time to time.
Trade Marks means the Intellectual Property Rights in the trade marks, service marks and logos used and displayed on or through the Platform, the Sites and/or Cube Services.
Transaction means selling, purchasing, or entering into any other type of transactions, or agreeing to sell, purchase or enter into any other type of transactions involving Digital Asset(s), their derivatives, other asset(s) or product(s) as Cube may from time to time permit to be carried out on the Platform, and transferring Digital Assets or Fiat Currency into or out of your Cube USA Account.
User IP means the Intellectual Property Rights owned by or licensed to you as at the date of these Terms and any other Intellectual Property Rights owned or acquired by or licensed to you after the date of these Terms, excluding Cube IP.
User Materials means the Intellectual Property Rights in any reviews, posts, information, data, and comments you or other users provide to us on the Sites (through our “Contact Us” pages or otherwise), the Platform, through use of Cube Services, or otherwise.
Website means the website located at www.cube.exchange.
The latest US Terms of Service changes were made on Mar 25, 2025